We read every message. You can write in English or Korean, and other languages are welcome too.
Email us
(address to be published before launch)
We aim to reply within 3 business days.
What to include
- The link, video ID or handle you checked
- The time and region shown on the result
- What you expected to see, and what you saw instead
Image removal requests
If you hold the rights to a thumbnail, profile picture or banner and want it removed from ytwise, email us with the video or channel link and information showing that you're the rights holder. We don't store images, but we will stop showing them.
Channel opt-out requests
If you own a channel and don't want it shown on ytwise, send us the channel link. To verify ownership, we'll ask you to add a short code to your channel description for a while. We act within 7 days after verifying ownership: we delete cached data and records for the channel and block it from future lookups.
Corrections
If a result looks wrong, tell us what you checked and when. YouTube changes its pages often, and your report helps us fix our readers quickly.
Operator
Operated by DECODE MEDIA, a sole proprietorship in the Republic of Korea.